Refund Policy

At OneSolutionPoint.com, we strive to deliver high-quality service and customer satisfaction. Please review our refund policy below:

1. Subscription Refunds

  • Monthly Subscriptions: Non-refundable once payment is processed.

  • Yearly Subscriptions: Refunds will only be considered within 7 days of purchase, provided no listing has been made.

  • After this period, no refunds will be issued.

2. Repair Service Bookings

  • Cancellations made 24 hours before scheduled time: Full refund.

  • Cancellations within 24 hours of service time: 50% refund.

  • No-shows or service already rendered: No refund.

3. Failed Transactions

If your payment was deducted but service was not activated, please contact us within 3 days for resolution.

4. How to Request a Refund

Send an email to 📧 info@onesolutionpoint.com with your name, registered email, transaction ID, and reason for refund.

Refunds (if approved) will be processed within 7–10 business days to the original payment method.